Refund policy
Last Updated: [DATE]
We want you and your pets to love every purchase.
Return Window
Returns are accepted within 30 days of delivery.
Return Conditions
Items must:
- Be unused
- Be in original packaging
- Be in resellable condition
- Include all original accessories
Non-returnable Items
For hygiene and safety reasons, the following cannot be returned:
- Pet grooming products that have been used
- Opened pet health products
- Personalized items
- Final sale items
Damaged or Incorrect Orders
If your item arrives damaged or incorrect:
Please contact us within 7 days of delivery and include:
- Order number
- Photos of the issue
- Brief description
Refund Processing
Approved refunds are issued to the original payment method within 5–10 business days after receiving and inspecting returned items.
Return Shipping Costs
- Customers are responsible for return shipping unless the item is defective or incorrect.
- Original shipping costs are non-refundable.
Contact:
A clear return policy helps reduce disputes and set expectations for customers.
Terms of Service
Pawziri Terms of Service
Last Updated: [DATE]
By using this website, you agree to the following terms:
Website Use
You agree not to:
- Use the website for unlawful purposes
- Interfere with website functionality
- Attempt unauthorized access to our systems
Products & Pricing
We reserve the right to:
- Change prices without notice
- Discontinue products
- Limit quantities purchased
Order Acceptance
Pawziri reserves the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
Shipping
Delivery times are estimates only and are not guaranteed.
Pawziri is not responsible for delays caused by:
- Customs processing
- Postal services
- Weather events
- Carrier disruptions
Limitation of Liability
Pawziri shall not be liable for indirect, incidental, or consequential damages arising from use of our products or website.
Changes
We reserve the right to update these terms at any time.
Contact: